General Terms and Conditions (GTC)
barista.tools
Otto Hauck
Status: 01/2026
1. Scope of Application
These General Terms and Conditions apply to all contracts concluded via the online shop barista.tools between
Otto Hauck
Fraham 18
5273 Roßbach
Austria
VAT ID: ATU68885815
(hereinafter referred to as the “Seller”)
and customers.
Consumers within the meaning of these GTC are persons pursuant to § 1 of the Austrian Consumer Protection Act (KSchG); entrepreneurs are persons pursuant to § 1 of the Austrian Commercial Code (UGB).
2. Conclusion of Contract
The products presented in the online shop do not constitute a legally binding offer.
A contract is concluded as soon as the Seller confirms the order by email or dispatches the goods.
3. Prices and Payment
All prices are stated in euros and include statutory VAT, plus shipping costs.
The payment methods offered during the ordering process are deemed agreed upon.
4. Delivery and Transfer of Risk
Delivery is made to the address provided by the customer.
Consumers:
The risk of accidental loss or accidental deterioration of the goods passes to the consumer only upon delivery of the goods.
Entrepreneurs:
The risk passes upon handover of the goods to the transport service provider.
5. Retention of Title
The goods remain the property of the Seller until full payment has been made.
6. Right of Withdrawal (Consumers Only)
Withdrawal Period
14 days from the day on which the consumer receives the goods.
Notice of Withdrawal
The withdrawal must be addressed to:
info@barista.tools
Consequences of Withdrawal
-
Refund of all payments made, including standard shipping costs
-
Refund using the original method of payment
-
Refund no later than 14 days
-
Return shipping costs are borne by the consumer
Diminution in Value
Only applies if the goods have been used beyond what is necessary to inspect them.
Exclusion of the Right of Withdrawal
No right of withdrawal applies to:
-
sealed goods for hygiene or health protection reasons once unsealed
-
custom-made or personalized goods
7. Warranty
Consumers:
The provisions of the Austrian Consumer Warranty Act (VGG) apply.
Entrepreneurs:
Warranty period of 12 months; § 377 UGB applies.
8. Liability
Unlimited liability applies in cases of:
-
intent and gross negligence
-
product liability
In cases of slight negligence, liability exists only for breach of essential contractual obligations and is limited to the typical foreseeable damage.
9. Data Protection
The processing of personal data is carried out in accordance with the privacy policy available on barista.tools.
10. Applicable Law and Jurisdiction
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Jurisdiction is determined in accordance with statutory provisions.